Terms of service

Serving Aces ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect When you shop with us, we may collect:

Personal details (name, email, phone number, delivery and billing address)
Payment information (processed securely through our payment provider — we do not store your full card details)
Order history and browsing behaviour on our website
Information you provide when contacting our customer service team

How We Use Your Information We use your information to:

Process and deliver your orders
Communicate with you about your order, promotions or updates (you can opt out at any time)
Improve our website, products and customer experience
Comply with legal and accounting obligations

Sharing Your Information We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, such as:

Payment processors
Delivery and courier partners
Email marketing and analytics providers

These providers are only given the information necessary to perform their services and are required to keep it secure.

Cookies Our website uses cookies to improve your browsing experience, remember your cart, and analyse site traffic. You can disable cookies through your browser settings, though this may affect site functionality.

Data Security We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, using secure servers and encrypted payment processing.

Your Rights You have the right to access, correct or request deletion of your personal information. To make a request, contact us at [Email].

Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us For any privacy-related questions, contact us at [Email] or [Address].

Last updated: 14 August, 2026